Support

Please read all the instructions below carefully.

You may find the answers to your questions in the FAQ section. If you need further assistance, please fill out the support request form and enter all the details in the required fields which are marked with asterisks(*). SHAPE Services will process your request within two business days. Remember to provide a valid email address in the form.

Your name

* Your e-mail address

Remember to provide a valid email address
(Registered users use email which you used when purchasing)

* Your phone model

* Camera model

* How do you connect to your camera?

Computer OS

* Brief description of issue experienced

* Detailed description of issue experienced

Exact wording of error message received

*Enter text shown below: